Cash reimbursement

CHARACTERISTICS

• Based on the commercial contract signed with the customer, FAN Courier is empowered to cash* the values mentioned in the “Reimbursement” box.

*Law 227/2015 applies, art 271 (services provision), line e, with the changes of tax law updated.

ACCEPTED VALUES

The service is available for dispatches which have a cash reimbursement value in lei, under the following limits:

The return of cash reimbursement: 12.00 lei (without VAT); 14.28 lei (VAT included) + 2% of the value of reimbursement.
*Displayed tariffs contain the value without and with VAT.

HOW IT WORKS

1. The sender selects the “Reimbursement” service;
2. The customer will sign in the “Deliery Signature” box on the AWB, thus confirming the approval of the FAN Courier conditions;
3. At destination, the courier will issue the reimbursement bill + a new AWB for the cashed reimbursement;
4. The value of the cash reimbursement will be delivered towards the sender in a term of 2 working days from the delivery of the first dispatch;
5. The return of the cash reimbursement becomes a new dispatch, which is charged separately.

INDEMNITIES

According to the General Conditions Regarding the Postal Services Provision.

AVAILABILITY

The Cash Reimbursement is available for the: Standard, Red Code, Express Loco, Freight forwarding, White Goods services.

CONTACT

Phone: 021.9336 (normal call, no surcharge)