Home Services Red Code

Home Delivery

Red Code

A type of service which implies the collection, sorting, transport and delivery of envelopes (max 500 grams) and parcels (max. 5 kg and 30x30x30 cm) until 10:00 am of the next day, using a road transport solution.
RED CODE SERVICE IS CURRENTLY UNAVAILABLE.

Dispatches which MANDATORY fulfill the following conditions are accepted for this type of service:

  • parcels of maximum 5 kg;
  • parcel does not exceed 30x30x30 cm dimensions;
  • parcels which have the destination in one of the FAN Courier agencies from this list;
  • shipments with payment at destination are accepted only with a confirmation from the recipient (by phone, fax or e-mail);
  • at the pick-up moment, the sender will sign on the AWB (confirms the acceptance of FAN Courier conditions).

  • The maximum pick-up hour of the parcels is 15:00 (valid throughout Romania).

Indemnities are made according to:
General Conditions Regarding the Provision of Postal Services.

  • Weight: maximum 5 kg
  • No volume parcels are accepted!
  • Dimensions: maximum 30x30x30 cm.
  • Content of dispatch: 1 envelope/parcel.

1. Loco*

Envelope & PackagesTariff without VAT (lei)Tariff with VAT (lei)
First kg30.0035.70
Additional kg3.003.57

2. National*

Envelope & PackagesTariff without VAT (lei)Tariff with VAT (lei)
First kg40.0047.60
Additional kg3.003.57

*The displayed prices include the value excluding VAT and VAT included

Shipments without AWB issued by the client from online applications: 2.00 lei (without VAT) / 2.38 lei (with VAT)**
Saturday delivery: 7.00 lei (without VAT) / 8.33 lei (with VAT)**

**The shipping cost corresponding to the type of service chosen is added.

The fuel index available here is added to the displayed prices.

In case of non-performance of the provisions which are additional characteristics, only the tariff cashed additionally from the tariff applicable for the Standard service will be returned, in the following cases:

  • lack of delivery until 10:00 A.M.
  • force majeure cases or cases which exclude FAN Courier

In case of non-performance of the provisions which are additional characteristics, the tariff cashed additionally from the tariff applicable for the Standard service will not be returned in the following cases:

  • receipt refusal
  • wrong address
  • lack of recipient

FAN Courier reserves the right not to insure this delivery service in the minimum one and maximum 3 working days, with the obligation to inform the customers about this fact before picking up the order, under the following conditions:

  1. Unfavourable weather conditions independent of the company’s will (fog, heavy snow, snow blocks, heavy rains, floods, yellow/orange/red code, frost, closed/non-operable roads etc.);
  2. Large number of registered and in operation orders;
  3. Large volume of orders in relation to the existent logistic facility under special conditions or crowded year periods (Christmas, Black Friday, Easter, March 1st and 8th etc.);
  4. AWB is not generated from the selfAWB app.

Attention! The customer’s approval at order pick-up by FAN Courier under the previously specified conditions equals with its acceptance of the non-execution risk in the minimum one and maximum 3 working days.