Red Code

A standard type of service which implies the collection, sorting, transport and delivery of envelopes (max 500 grams) and parcels (max. 5 kg and 30x30x30 cm) until 10:00 am of the next day, using a road transport solution.

CHARACTERISTICS

Dispatches which MANDATORY fulfill the following conditions are accepted for this type of service:

  • Parcels of maximum 5 kg;
  • Parcel does not exceed 30x30x30 cm dimensions;
  • Parcels which have the destination in one of the FAN Courier agencies from this list;
  • Dispatches with payment at destination are accepted only with a confirmation from the recipient (by phone, fax or email);
  • At the pick-up moment, the sender will sign on the AWB (confirms the acceptance of FAN Courier conditions).

SCHEDULE

  • The maximum pick-up hour of the parcels is 15:00 (valid throughout Romania).

INDEMNITIES

According to the General Conditions Regarding the Provision of Postal Services.

WEIGHT AND DIMENSIONS

  • Weight: max. 5 kg
  • No volume parcels are accepted!
  • Maximum accepted dimensions are: 30x30x30 cm.
  • Content of dispatch: 1 envelope/parcel.

 

TARIFFS*

LOCAL
Envelope & Packages Without VAT (lei) With VAT (lei)
First kg. 30.00 35.70
Additional kg. 3.00 3.57
NATIONAL
Envelope & Packages Without VAT (lei) With VAT (lei)
First kg. 40.00 47.60
Additional kg. 3.00 3.57

Shipments without AWB issued by the client from online applications: 2.00 lei (without VAT) / 2.38 lei (with VAT)**
*The displayed prices include the value excluding VAT and the VAT included
Saturday Delivery: 7.00 lei / 8.33 lei (with TVA)**
**The shipping cost corresponding to the type of service chosen is added.
The fuel index available here is added to the displayed prices.



In case of non-performance of the provisions which are additional characteristics, only the tariff cashed additionally from the tariff applicable for the Standard service will be returned, in the following cases:

  • Lack of delivery until 10:00 A.M.
  • Force majeur cases or cases which exclude FAN Courier.

In case of non-performance of the provisions which are additional characteristics, the tariff cashed additionally from the tariff applicable for the Standard service will not be returned in the following cases:

  • Receipt refusal
  • Wrong address
  • Lack of recipient
Options:

CHECK ON DELIVERY

INSURANCE

Collector account reimbursement

Cash reimbursement

RETURN OF DOCUMENTS

ePOD

oPOD

Payment by card

SMS Business

Pick-up PreAlert


FAN Courier reserves the right not to insure this delivery service in the minimum one and maximum 3 working days, with the obligation to inform the customers about this fact before picking up the order, under the following conditions:

  • Unfavourable weather conditions independent of the company’s will (fog, heavy snow, snow blocks, heavy rains, floods, yellow/orange/red code, frost, closed/non-operable roads etc.);
  • Large number of registered and in operation orders;
  • Large volume of orders in relation to the existent logistic facility under special conditions or crowded year periods (Christmas, Black Friday, Easter, March 1st and 8th etc.);
  • AWB is not generated from the SelfAWB app.
Attention! The customer’s approval at order pick-up by FAN Courier under the previously specified conditions equals with its acceptance of the non-execution risk in the minimum one and maximum 3 working days.

How to pack properly