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FANbox

FANbox is a flexible shipping, collection and return alternative dedicated to small shipments, through automated equipments (lockers), located in accessible areas.
  • 24/7 schedule

    FANbox lockers can be accessed 24/7.

  • Parcel pickup/delivery

    The deadline for picking up/delivery the shipment is a maximum of 3 days.

Create AWB for delivery

Features


The ideal solution for withdrawals and deposits with flexible hours, simple and easy payments, all secure

  • For all customers

    FANbox is addressed to all FAN Courier customers, individual or legal persons
  • Simple and easy payments

    Shipment reimbursement can be paid securely and simply by card, directly at the terminal
  • Withdrawals and deposits

    FANbox can be used for picking up and depositing envelopes or small parcels
  • Secure lockers

    The lockers are very safe: they have an anti-burglary alarm, video surveillance and a monitoring system
  • Flexible schedule

    This service is the ideal solution for active people with a flexible schedule. Choose FANbox delivery directly from the e-shop!
  • SMS/email notification

    Shipments are delivered to the selected locker on the next working day, and you are constantly informed by SMS/e-mail
  • Intuitive interface

    FANbox operations are intuitive and easy to follow: customers enter the PIN code or scan the received QR code and pick up the shipment from the box indicated on the screen
  • Parcel redirect

    FANbox can also be used to redirect, with the customer’s consent, shipments that could not be delivered to the addressee on the first attempt

FANbox benefits


A service suitable for your business, fast, comfortable, easy to use and cheap

  • Suitable for your business

    3 box sizes, suitable for all types of envelopes and small parcels. – S 9.2×44.3×45 cm, M 19.6×44.3×45 cm, L 40.4×44.3×45 cm.

  • Fast

    24-hour delivery rate is higher than other delivery options.

  • Fewer bounces

    Significantly reduces bounce rate and bounce rate.

  • Convenient

    24/7 availability, both for drop-off and pick-up.

  • Optimum

    Reduces the number of calls received from customers requesting delivery details or delivery rescheduling.

  • Successfully concluded transactions

    Contributes to reducing the number of situations in which customers do not complete the stages of purchase.

  • Easy to access

    API integration and modules for eCommerce platforms – simple and efficient shipment management system.

  • Safe

    In addition, the lockers have an anti-burglary alarm, video surveillance and a monitoring system.

  • Available for you!

    Available for you! If you are an occasional customer and do not have a contract with us, there is no need to print the AWB, just scan the QR/PIN code! And you pay by card, simply and safely, directly at the locker!

  • Informed

    Complete tracking system and dedicated monitoring call center.

  • Convenient

    Large coverage area, simplified return method for customers.

  • Advantageous

    Consistently contributes to sales growth.

  • Environmentally friendly

    Contributes to reducing the CO2 footprint.

  • Cheap

    Reduces transport costs.

  • Suitable for your business

    3 box sizes, suitable for all types of envelopes and small parcels. – S 9.2×44.3×45 cm, M 19.6×44.3×45 cm, L 40.4×44.3×45 cm.

  • Fast

    24-hour delivery rate is higher than other delivery options.

  • Fewer bounces

    Significantly reduces bounce rate and bounce rate.

  • Convenient

    24/7 availability, both for drop-off and pick-up.

  • Optimum

    Reduces the number of calls received from customers requesting delivery details or delivery rescheduling.

  • Successfully concluded transactions

    Contributes to reducing the number of situations in which customers do not complete the stages of purchase.

  • Easy to access

    API integration and modules for eCommerce platforms – simple and efficient shipment management system.

  • Safe

    In addition, the lockers have an anti-burglary alarm, video surveillance and a monitoring system.

  • Available for you!

    Available for you! If you are an occasional customer and do not have a contract with us, there is no need to print the AWB, just scan the QR/PIN code! And you pay by card, simply and safely, directly at the locker!

  • Informed

    Complete tracking system and dedicated monitoring call center.

  • Convenient

    Large coverage area, simplified return method for customers.

  • Advantageous

    Consistently contributes to sales growth.

  • Environmentally friendly

    Contributes to reducing the CO2 footprint.

  • Cheap

    Reduces transport costs.

  • Sure

    The FANboxes are positioned in controlled locations, have protection against vandalism and permanent monitoring.

  • Flexible

    Pick-up can be done at any time, lockers are available 24/7.

  • Proximity

    Located in very accessible locations, with a continuously developing network.

  • Better for you

    Deliveries that cannot be made at home can be forwarded to FANbox.

  • Low costs

    Delivery rates at FANbox are affordable.

  • Environmentally friendly

    Contributes to reducing the CO2 footprint.

  • Comfortable

    Easy to access and use.

  • Informed

    At every step the recipient receives notifications by e-mail and SMS and has a dedicated call center at his disposal.

  • Easy payments

    Payments at FANbox can be made with a bank card.

  • More control

    The recipient decides the location and time at which the shipment is picked up.

  • Convenient

    Convenient pickup time – 3 calendar days.

  • Easy to return

    The possibility to return at any time, without the need to print AWBs.

  • Simple

    Reduces the need to contact FAN Courier staff by phone or e-mail.

  • Discreet

    Gives more discretion over home or work delivery.

  • Sure

    The FANboxes are positioned in controlled locations, have protection against vandalism and permanent monitoring.

  • Flexible

    Pick-up can be done at any time, lockers are available 24/7.

  • Proximity

    Located in very accessible locations, with a continuously developing network.

  • Better for you

    Deliveries that cannot be made at home can be forwarded to FANbox.

  • Low costs

    Delivery rates at FANbox are affordable.

  • Environmentally friendly

    Contributes to reducing the CO2 footprint.

  • Comfortable

    Easy to access and use.

  • Informed

    At every step the recipient receives notifications by e-mail and SMS and has a dedicated call center at his disposal.

  • Easy payments

    Payments at FANbox can be made with a bank card.

  • More control

    The recipient decides the location and time at which the shipment is picked up.

  • Convenient

    Convenient pickup time – 3 calendar days.

  • Easy to return

    The possibility to return at any time, without the need to print AWBs.

  • Simple

    Reduces the need to contact FAN Courier staff by phone or e-mail.

  • Discreet

    Gives more discretion over home or work delivery.

Pickup / Delivery


Simpler than ever, in 4 steps from FANbox

  • Step 1

    Order online from any of the partner stores.

  • Step 2

    Select the nearest FANbox for the delivery method.

  • Step 3

    You receive a unique code by SMS or e-mail, along with a QR code.

  • Step 4

    Once you arrive at your chosen FANbox locker, scan the QR code or enter the PIN code and collect your shipment.

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Delivery


Simpler than ever

  • Step 1

    Complete the AWB of your shipment, on selfAWB or in the FAN Courier app.

  • Step 2

    Select the nearest FANbox for the delivery method.

  • Step 3

    You receive a unique code by SMS or e-mail, along with a QR code. If you have a signed contract with us, print the generated AWB and stick it on the shipment.

  • Step 4

    Once you arrive at the chosen FANbox locker, scan the QR code/AWB or enter the PIN code you received and hand over the shipment.

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Apply for hosting a FANbox


Do you have an available space where we could install a FANbox? Fill out the form below!

    *Required fields

    Tariffs


    The most advantageous solution for your expedition

    Type of delivery National Local (LOCO)
    Tariff without VAT (lei) Tariff with VAT (lei) Tariff without VAT (lei) Tariff with VAT (lei)
    Parcels (0-30 kg) 17.50 lei 20.83 lei 13.00 lei 15.47 lei
    Collector account reimbursement 0.9% from reimbursement value 0.9% from reimbursement value
    Parcels (0-30 kg)
    Tariff without VAT (lei): 17.50 lei
    Tariff with VAT (lei): 20.83 lei
    Tariff without VAT (lei): 13.00 lei
    Tariff with VAT (lei): 15.47 lei
    Collector account reimbursement
    0.9% from reimbursement value
    The fuel index available here is added to the displayed prices.

    Indemnities

    Contact

    Telephone: 021.9336 (normal call, no surcharge)
    Email: FANbox@fancourier.ro