Recently, there has been an increase in SMS fraud attempts (SMiShing). Attackers send messages containing deceptive links which, once accessed, may redirect you to fake pages that imitate the FAN Courier website and attempt to obtain personal data, banking details, or even unauthorized access to your WhatsApp account (by asking you to enter verification codes).
Do not access links received via SMS and do not enter codes, personal data, or login information on suspicious pages.
How to recognize a fraudulent SMS
Be especially cautious if the message contains:
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links that appear “official” but use different domains or unusual addresses (e.g., fancourier.info or other variations)
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grammatical errors, strange wording, or an urgent tone
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unknown phone numbers or numbers that do not match usual communications
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requests for “account confirmation,” “delivery verification,” “fees,” or “access recovery” through a link
✅ Make sure the link is correct and ends in .ro, for example:
https://www.fancourier.ro/awb-tracking/
What FAN Courier will NEVER ask for
FAN Courier will never request via SMS:
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passwords, verification codes, or WhatsApp codes
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banking details: card number, expiration date, CVC code
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other confidential information
✔️ The only data that may be safely transmitted (depending on the context) are your name and IBAN code.
❕ Any request for card details should be treated as fraud.
For verification and shipment tracking
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To track an AWB or get delivery information, use the FAN Courier app or the official website: www.fancourier.ro.
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If you want to verify the authenticity of an SMS or link: do not access it and forward it to our team for analysis.
Recommendations for securing WhatsApp
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Check connected devices: WhatsApp → Settings → Linked Devices and remove any unknown/suspicious sessions.
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Enable two-step verification (PIN) in WhatsApp settings for additional protection.
If you receive such messages, you can report them to:
cyber.security@fancourier.ro
