To ensure safe and high-quality services, we would like to inform you that from Saturday, July 19, 10:00 PM to Sunday, July 20, 4:00 AM, we will perform maintenance work on our IT systems.
During this period, the following functionalities and applications will be affected:
• Links sent via SMS will be inaccessible
• Tracking on the website www.fancourier.ro
• Tracking in the application www.selfawb.ro
• Tracking via API integrations
• The website www.fanbox.ro
• Tracking in the FAN Courier mobile app
• Links https://box.fan.ro (containing PIN and information for FANbox and Paypoint shipments)
• Drop-off service via FANbox and Paypoint (AWBs will be generated, but PIN codes will be sent only via email, not SMS)
• Push notifications
• Generating support tickets from the selfAWB application, in the “Customer Support” section
Thank you for your understanding, and we apologize in advance for any inconvenience caused.
