On January 16th 2021, between 8:00pm and 11:00pm, we scheduled maintenance works to optimize the selfAWB app, so the services will be temporarily restricted. Please take all the necessary measures in advance to avoid blocking your workflow.
COLLECTOR ACCOUNT REIMBURSEMENT
A counter-reimbursement type of service which implies collection, sorting, transport and delivery of dispatches with reimbursement cashed in the collector account, in a minimum term of one and maximum 3 working days from the pick-up moment and transfer of reimbursements in the account of the sender, in an average term of 2 working days from the delivery of the first dispatch, using a road transport solution.
CHARACTERISTICS
Based on the commercial contract signed with the customer, FAN Courier is empowered to cash* the values specified in the „Reimbursement” box.
*Law 227/2015 is applied, art 271 (services provision), line e, with the changes of the tax law updated.
The service is available for dispatches which have a reimbursement value in lei, under the following limits:
ACCEPTED VALUES
| Sender | Receiver | Maximum collector account reimbursement |
| Private entity | Private entity | 5.000 lei |
| Private entity | Legal entity | 5.000 lei |
| Legal entity | Legal entity | 5.000 lei |
| Legal entity | Private entity | 10.000 lei |
The reimbursement of money in the account: 6.50 lei (without VAT)/ 7.74 lei (with VAT)*.
*Displayed tariffs contain the value without and with VAT.
HOW IT WORKS
- The sender selects the option “Reimbursement in Account” or specifies the Collector Account Reimbursement service on the AWB; the Bank and the IBAN fields must be filled in;
- The customer will sign in the box “Delivery Signature” from the AWB, thus confirming the approval of the FAN Courier conditions;
- At destination, the courier will issue the bill of Collector Account Reimbursement related to the cashed reimbursement;
- The value of the reimbursement will be transfered by FAN Courier in the Collector Account of the customer in 2 working days since the delivery moment.
ADDITIONAL SERVICES
The users of SelfAWB application and the customers with contract benefit of additional information regarding the bank transfers: after the payment is made the customer automatically receives by email the register of dispatches for which bank transfer was made.
INDEMNITIES
According to the General Conditions Regarding the Provision of Postal Services.
AVAILABILITY
The Collector Account Reimbursement is available for the: Standard, Red Code, Express Loco, Freight forwarding, White Goods, Collect Point services.
COVERAGE
The service is available in Romania.
- See the FAN Courier coverage area (list of localities for which no additional km are charged).
