On January 16th 2021, between 8:00pm and 11:00pm, we scheduled maintenance works to optimize the selfAWB app, so the services will be temporarily restricted. Please take all the necessary measures in advance to avoid blocking your workflow.
WHITE GOODS >30 KG
A goods transport service which implies the freight forwarding over 30 kg which contain white goods (home appliances).
CHARACTERISTICS
- Using the White Goods>30 kg service, you will benefit of delivery of order in a minimum term of one and maximum 3 working days, from the pick-up date. This term may vary based on weight, dimension and destination;
- There is the possibility to pre-set a pick-up hour of dispatches every day;
- For this service, the goods which contain white products of large home appliances type are accepted, such as, but not limited to: fridges, washing machines, freezers, cookers, industrial air conditioning units, embedded ovens etc.
ADDITIONAL SERVICES
Free services, for all the FAN Courier customers
- The SelfAWB app allows printing AWBs and registering dispatches with FAN Courier; the customer thus benefits of reduced delivery-receipt time of dispatches towards the courier, can view the certification of delivery by the recipient on the transport document and has information about the intermediate statuses;
- Certification of delivery offered by phone or tracking the delivery based on the AWB number, on www.fancourier.ro .
- Payment at destination of dispatches;
- Contact by phone of the recipient, for deliveries under special conditions;
- Storage of dispatches with wrong addresses or with other statuses for maximum 7 calendar days from notification, for return;
Services offered to the customers who have a contract signed with FAN Courier
- The Client Tracking tool allows the view of a personalized page which contains information about dispatches and certifications of delivery;
- The possibility to receive deliveries with payment directly in your account from any branch of the company or business partners;
- The issuance of a bimonthly invoice along with an annex containing details about the dispatches from that period;
- For users of SelfAWB app – the possibility to view the bimonthly invoices, second day after their issuance;
- The SelfAWB app: each user has the possibility to create its own data base with partners towards which there are frequent dispatches, by individual configuration or import from an own data base; benefits of reduced delivery-receipt time of dispatches towards the courier and can view the certification of delivery by the recipient on the transport document;
PACKAGING MODE
| Product category | Product type | Appropriate package |
| White Goods >30 kg | Fridge, washing machine, cooker | Wood package filled with polystyrene |
INDEMNITIES
According to the Terms and Conditions for Freight forwarding.
COVERAGE
The White Goods >50 kg service is available in Romania.
- See the FAN Courier coverage area (list of localities for which no additional km are charged).
WEIGHT AND DIMENSIONS
- The minimum weight for this service is 30 kg
- For dispatches up to 30 kg weight, please see the White Goods <30 kg service.
TARIFFS*
First 30 kg: 102.50 lei (121.98 lei VAT included)
Each additional kg: 2.50 lei (without VAT) / 2.98 lei (with VAT)
Each additional km: 0.80 lei (without VAT) / 0.95 lei (with VAT)**
Dispatches without AWB issued by the customer from the online apps: 2.00 lei (without VAT) / 2.38 lei (with VAT)**
Saturday delivery: 6.00 lei (without VAT / 7.14 lei (with VAT)**
*Displayed tariffs contain the value without and with VAT
**The shipping cost corresponding to the type of service chosen is added.
FAN Courier reserves the right not to insure this delivery service in between 2-7 working days, with the obligation to inform the customers about this fact before picking up the order, under the following conditions:
- Unfavourable weather conditions independent of the company’s will (fog, heavy snow, snow blocks, heavy rains, floods, yellow/orange/red code, frost, closed/non-operable roads etc.);
- Large number of registered and in operation orders;
- Large volume of orders in relation to the existent logistic facility under special conditions or crowded year periods (Christmas, Black Friday, Easter, March 1st and 8th etc.);
- AWB is not generated from the SelfAWB app.